Privacy Policy

Your data remains yours. Here's how we protect it.

Last updated: February 24, 2026

1. Introduction

Mistol AI ("Mistol," "we," "us," or "our") operates the website mistol.ai and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using Mistol, you agree to this policy.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and profile picture (if you sign in with Google or Microsoft). We use this to authenticate you and personalize your experience.

Usage Data

We automatically collect information about how you interact with Mistol, including pages visited, features used, timestamps, device type, browser type, and IP address.

Content You Provide

When you use Mistol's AI features, we process the content you submit (such as notes, projects, and chat messages) to provide our services. This content is stored securely and associated with your account.

Third-Party Sign-In

If you sign in using Google or Microsoft, we receive basic profile information (name, email, profile photo) from those services. We do not receive your passwords from these providers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Authenticate your identity and manage your account
  • Process your requests and provide AI-powered features
  • Send service-related communications (account updates, security alerts)
  • Send marketing communications if you opt in (you can unsubscribe anytime)
  • Monitor usage patterns to improve performance and reliability
  • Detect and prevent fraud, abuse, or security incidents

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service Providers — trusted third parties that help us operate our platform (hosting, analytics, email delivery), bound by confidentiality obligations
  • AI Model Providers — we send content you submit to AI providers (such as Anthropic, OpenAI, or similar) to process your requests; these providers do not use your data to train their models
  • Legal Requirements — if required by law, regulation, legal process, or governmental request
  • Business Transfers — in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), encryption at rest, secure authentication, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. You can request deletion of your account and associated data at any time by contacting us at privacy@mistol.ai.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Request a portable copy of your data
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@mistol.ai.

8. Cookies

We use essential cookies to maintain your authentication session. We do not use advertising cookies or sell data to advertisers. Analytics cookies may be used to understand usage patterns and improve our service.

9. Children's Privacy

Mistol is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of Mistol after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Mistol AI
Email: privacy@mistol.ai
Calgary, Alberta, Canada