Terms of Service

The terms that govern your use of Mistol.

Last updated: March 26, 2026

These Terms of Service ("Terms") govern your access to and use of Mistol's products, services, and applications (collectively, the "Services").

By using Mistol, you agree to these Terms.

If you do not agree, do not use the Services.

1. Who We Are

Mistol ("Mistol," "we," "us," or "our") is a Canadian company that provides operational AI tools designed to help individuals and businesses organize, execute, and manage work.

2. Eligibility

You must:

  • Be at least 18 years old
  • Have the authority to enter into these Terms
  • Use the Services in compliance with applicable laws

If you are using Mistol on behalf of a company, you agree to these Terms on behalf of that organization.

3. Your Account

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activity under your account
  • Providing accurate and up-to-date information

You agree not to share access in a way that violates your plan or these Terms.

4. What Mistol Does

Mistol provides AI-powered tools that:

  • Organize tasks and workflows
  • Generate content and recommendations
  • Execute actions through connected tools (with your permission)

Mistol is designed to assist with operations, not replace human judgment.

5. User Content

You retain ownership of all content you submit, upload, or generate using Mistol ("User Content").

By using the Services, you grant Mistol a limited license to:

  • Process your content
  • Store and display it
  • Use it solely to provide and improve the Services

We do not sell your content and do not use your data to train external public AI models.

6. AI Limitations

Mistol uses artificial intelligence to assist with tasks. You understand and agree:

  • Outputs may not always be accurate or complete
  • You are responsible for reviewing and approving outputs
  • Mistol is not liable for decisions made based on AI-generated content

7. Acceptable Use

You agree not to use Mistol to:

  • Violate any law or regulation
  • Infringe on intellectual property rights
  • Upload or process harmful, abusive, or illegal content
  • Attempt to reverse engineer or disrupt the platform
  • Access or use data that you do not have permission to use

We may suspend or terminate accounts that violate these Terms.

8. Integrations & Third-Party Services

Mistol may connect with third-party tools (e.g., email, CRM platforms). You acknowledge:

  • You control what integrations are connected
  • Third-party services are governed by their own terms and policies
  • Mistol is not responsible for third-party actions or data handling

9. Fees & Payments

If you subscribe to a paid plan:

  • Fees are billed in advance on a recurring basis
  • You authorize us to charge your payment method
  • Payments are non-refundable unless required by law

You may cancel at any time. Access continues until the end of the billing period.

10. Termination

You may stop using Mistol at any time. We may suspend or terminate access if:

  • You violate these Terms
  • Your use poses a risk to the platform or others
  • Required by law

Upon termination, your access to the Services will end.

11. Data & Privacy

Your use of Mistol is also governed by our Privacy Policy. Key points:

  • Your data is processed in North America
  • We do not sell your data
  • Your data is used to operate the Services, not to train external AI systems

12. Service Availability

We aim to provide reliable Services, but we do not guarantee:

  • Continuous, uninterrupted access
  • Error-free operation

We may modify, suspend, or discontinue features at any time.

13. Disclaimer of Warranties

Mistol is provided "as is" and "as available." We do not guarantee that:

  • The Services will meet all your expectations
  • Outputs will be accurate or suitable for your specific needs

Use of the Services is at your own risk.

14. Limitation of Liability

To the maximum extent permitted by law, Mistol will not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities

Our total liability will not exceed the amount you paid to Mistol in the 12 months prior to the claim.

15. Indemnification

You agree to indemnify and hold Mistol harmless from claims arising out of:

  • Your use of the Services
  • Your User Content
  • Your violation of these Terms

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you via:

  • Email
  • In-app notification
  • Website update

Continued use of the Services means you accept the updated Terms.

17. Governing Law

These Terms are governed by the laws of Canada and the applicable province in which Mistol operates, without regard to conflict of law principles.

18. Contact

For questions about these Terms:

Email: team@mistol.ai
Location: Canada